Ontario's hospitals are guided by a unique governance model that relies on community members volunteering their time, expertise, and lived experience to serve on local hospital boards. To celebrate the incredible work of these individuals, the Why I Serve series profiles hospital board members from across the province, exploring why they chose to serve, what they have learned along the way, the impact of local leadership, and the rewards of contributing to an organization that plays a pivotal role in their community.
In this issue, Wolf Klassen, Board Member, Casey House shares their reflection on governance, what the role means to them, and why serving continues to matter.
What inspired you to serve on your local hospital board?
I have been involved in health care for my entire working career. I have always felt that giving back is an important value for me. I have been part of a number of health-related boards over the last 30 years. I have a deep affinity for the important work that Casey House does for people living with HIV or at increased risk of acquiring HIV.
What do you enjoy most about serving on the board? What has been the most rewarding aspect of your governance journey so far?
I enjoy being able to contribute at a governance level to the success of Casey House. Having worked in a hospital for many years, I understand the importance of good governance. I hope that through my work on the board, I help set a positive culture and effective governance practices. Working with a group of dedicated board members and tremendous staff has been very rewarding.
How does having local community members around the board table strengthen hospitals and the communities they serve?
The voice of board members is important to the success of an organization. Bringing together individuals with lived experience of the programs and services that are provided or those with professional health care experience strengthens an organization's ability to meet community needs. Diversity at the board table also helps to ensure effective governance. I hope that through my prior health care experience I can contribute in a meaningful way.
How has serving on the board changed your perspective on health care?
I have always had a deep admiration and appreciation for the people that work in health care. Certainly, the situation that our staff, clinicians, and executives face every day has not lessened as we deal with increased demand for programs and services and current fiscal challenges.
What advice would you offer to someone who is considering joining a hospital board?
Contributing to the success of your community and its hospital is an honour and a privilege. I would highly recommend joining your local hospital board.
Not only will you gain a better understanding of the health care system, but you will be able to contribute in a very meaningful way.