An Evidence-Based Digital Hub for Youth, Families and Service Providers

By: Priyanka Shah, Manager, Research Communications, Bloorview Research Institute, Holland Bloorview Kids Rehabilitation Hospital 

The TRAIL Lab at the Bloorview Research Institute (BRI), Holland Bloorview Kids Rehabilitation Hospital launched the Anti-Discrimination Resource Hub, an evidence-based digital platform designed to support youth with disabilities, families and service providers in understanding and addressing discrimination and ableism. The online space brings together credible, practical tools to help foster inclusive environments across health care, education and community settings. 

The hub was officially introduced at the 20th Annual Bloorview Research Institute Symposium, where attendees visited the TRAIL Lab’s interactive booth to explore the site, pick up resources and learn about its development. 

“We aim to empower young people and the professionals who support them by providing the knowledge and confidence they need to challenge discrimination and build inclusive spaces through this hub,” says Dr. Sally Lindsay, senior scientist and lead of the TRAIL Lab. 

Rooted in Research and Lived Experience 

The hub grew out of a multi-year research project led by Dr. Lindsay, Discrimination, ableism and racism hurt but inclusion can heal: Listening to the intersectional lived experience of youth with disabilities and co-creating solutions. 

Researchers interviewed 52 youth with disabilities, along with clinicians and service providers. They uncovered that many young people face multiple forms of discrimination related to disability, race, gender and other identities. These experiences often restrict access to education, employment and health care, and can negatively impact well-being and belonging. 
 
“Youth told us they wanted accessible, trustworthy information and real-life examples of how to respond to discrimination,” says Janice Phonepraseuth, a research coordinator in the TRAIL Lab. “Clinicians and service providers also requested practical tools to address bias and foster inclusion.” 

Discrimination can leave lasting emotional and social harm. The hub promotes empathy and allyship by equipping young people with language, strategies and stories that demonstrate how inclusion begins with understanding. 

Youth leader Hannah Boamah, who contributed a lived-experience video to the hub, shares her perspective on the importance of anti-discrimination education and embracing different perspectiv​es. 

“Understanding the intricate stories of youth like me should not be where your learning ends and your allyship begins — it should be the foundation for meaningful change and inclusive action.” 

A One-Stop Hub for Inclusion 

The Anti-Discrimination Resource Hub brings together more than 100 curated resources, including guides, toolkits, videos, publications and lived-experience stories. 
 
Visitors can explore six main sections: 

  1. Understanding discrimination and inclusion – introductory resources on ableism, racism and intersectionality. 
  2. Resources for youth and families – advocacy tools, health-literacy tips and guidance on topics such as racism, sexuality and disability disclosure. 
  3. Resources for service providers – training materials and best practices on inclusive language, workplace accommodations and anti-bias approaches. 
  4. Lived-experience videos – youth and family leaders share personal insights on empathy, education and allyship. 
  5. TRAIL Lab publications – peer-reviewed research on discrimination and inclusion. 
  6. Other resources – evidence-based toolkits from organizations such as UNICEF, the Ontario Human Rights Commission and McMaster University. 

By gathering these materials in one accessible place, the hub helps users learn, reflect and take action — whether by advocating at school, creating inclusive care environments or standing up for a peer. 

Family leader Giseli Bignardi, who also contributed a video to the hub, shares her experiences as a parent and her recommendations for how systems can better address discrimination and ableism toward youth with disabilities. 

“Educate yourself. Don’t be afraid to look deeply at your values, even when it feels uncomfortable. We all need to revisit what we’ve been taught about how people should be and how we understand each other. I often say people are like icebergs — we only see their actions, but real understanding comes from going deeper. Everyone has a place to speak up — whether through lived experience or by making space for others who need more support to be heard. As we age, our needs may shift in ways we can’t always predict. Inclusion ensures that all of us are treated with dignity when we need support — and when that time comes, how would you want to be treated?” 

Creating Inclusive Communities 

Aligned with Holland Bloorview’s 2030 Strategic Plan and BRI’s strategic priorities on inclusion, diversity, equity, accessibility and anti-racism (IDEAA), the hub underscores the hospital’s broader mission to advance socially accountable care and research. 

Funding for the project was provided by the Social Sciences and Humanities Research Council (SSHRC), with matching support from the Kimel Family Opportunities Fund through the Holland Bloorview Foundation. The hub’s development also involved youth and family leaders, the Evidence to Care team and the Communications and Public Engagement team. 

The Anti-Discrimination Resource Hub translates research into action by giving youth, families and professionals practical tools to help create safe, inclusive spaces wherever young people learn, receive care, work or participate in their communities. 

Together, we can build communities where every young person feels valued and included. 

Explore the hub: Anti-discrimination Resource Hub  ​​