​​​​Each year, the Ontario Hospital Association (OHA) conducts a Member Satisfaction Survey which is open to all member hospitals.

This infograph​ic summary details key findings and results for your review and information.

While recent survey results suggest that the OHA is on the right track with respect to our priorities, communications and member outreach, we are also keenly aware of the work to be done in the years ahead. Our ongoing success is predicated on a strong relationship with our members. As such, we will continue to look at every opportunity to effectively engage members to help us focus our priorities and identify opportunities for ongoing improvement