The Performance Monitoring Dashboard is designed to simplify the process for hospitals to understand and benchmark their performance. It also supports hospitals in meeting financial, operational, and clinical efficiency planning requirements from Ontario Health and the Ministry of Health.
By centralizing key indicators already available across OHA's data sources, the dashboard reduces the need for manual data gathering and formatting. It also standardizes data formats to ensure consistency and reliability and enables benchmarking against peer hospitals – helping organizations align with sector expectations.
Key metrics include indicators such as financial health metrics, GEM results, sick time rates, emergency department (ED) admit rates and wait times, conservable day rates, and other performance measures that are critical to operational planning and performance monitoring.
The dashboard presents data under five sections:
- Efficiency vs Margin: Hospital performance data are visualized using a two-dimensional heatmap, with margin plotted along the horizontal axis, and efficiency along the vertical axis. Efficiency is derived from the Growth and Efficiency Model (GEM) workbook, measuring the difference between the total expected hospital expenses and total actual hospital expenses for the most recent fiscal year available.
- GEM Cost Summary: Presents key GEM results for each modelled care type – inpatient, day surgery, emergency room, rehabilitation, mental health, and complex continuing care. Users can view total expenses, total weighted/unweighted activity/cases, and actual versus expected unit costs by hospital.
- GEM Cost Variance: Presents key GEM results for each modelled care type at the unit cost level. Users can view actual cost per unit, expected cost per unit, and the variance between them.
- Financial and Administrative Metrics: Includes key measures such as surplus or deficit, working funds position, debt ratio, administrative costs, and staffing indicators like overtime and sick time. These metrics help hospitals assess financial sustainability, monitor operational efficiency, and compare performance across peer organizations.
- Clinical Program Priorities: Provides information on clinical and operational efficiency and utilization management. The data is sourced from the OHA's Integrated Decision Support (IDS) platform and is limited to hospitals who have submitted data to IDS.
