Ontario Hospital Association
200 Front Street West, Suite 2800
Toronto, Ontario, M5V 3L1
Tel: (416) 205-1345 Fax: (416) 205-1360
Visit our Web Site: http://www.oha.com
April 5, 2010
Toronto, ON – The Ontario Hospital Association (OHA) is proud to present Disney’s Approach to Excellence. This one-day conference will take place on Tuesday, May 25, 2010 from 8:30am – 4:30pm, at the Marriott Downtown Eaton Centre Hotel.
The day will be comprised of four segments:
Leadership Excellence
Learn Walt Disney’s fundamental leadership philosophies, the core of Disney’s organizational strength. Benchmark a world-class approach to leadership development.
People Management
Explore how Disney works hard to select, train, communicate with and recognize its Cast Members. Learn the value of creating a culture that supports retention, productivity and organizational goals.
Quality Service
Discover that Disney’s long-standing reputation for incredible service and friendly employees is not magic, but sound ideology that you can consistently apply at your organization.
Inspiring Creativity
Hear the business case for creativity. Model how to put systems of collaboration in place at your organization that will bring new ideas – and thus effective products and services – to life.
To register for this conference, visit www.oha.com/disney
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Media Contact:
Alessandra Nigro, OHA Public Affairs
416-205-1592
anigro@oha.com