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Quality of the Board and its Practice
1.1 Setting the Tone for Quality1.2 Questions the Board Should Ask to Fulfill its Oversight Responsibilites for Quality and Patient Safety1.3 Board Agenda Audit Tool1.4 Quality Committee Terms of Reference1.5 Reccomendations for an Effective Quality Committee1.6 Checklist of Suggested Methods for Improving Patient Safety Culture
Measurement and Reporting
2.1 Understanding Big Dot Indicators2.2 Developing Big Dot Indicators2.3 Dashboards and Scorecards
Board-Management Working Relationships that Support Quality Improvement
3.1 Understanding Board and CEO Responsibilities3.2 Board Oversight of the Quality Improvement Plan3.3 Questions to Ask When Reviewing Updates of the Quality Dashboard3.4 Evaluating the Organization's Quality Improvement Capacity and Readiness for Change3.5 Requesting for and Reviewing Business Cases
Empowering Patients and Families
4.1 Framework and Principles for Patient and Family Engagement4.2 Declaration of Values4.3 Bringing Patient Experiences to the Board4.4 Patient Relations Self-Assessment Tool for Organizations
Ensuring Strong and Effective Relationships with Physicians and Clinical Leadership
5.1 Physician Support for the Quality Agenda5.2 New Responsibilities of the Medical Advisory Committee (MAC)
To download all 20 templates in one PDF document, click here.