Healthcare Facilities – Achieving Operational Excellence

Tuesday February 16, 2010

Marriott Toronto Downtown Eaton Center Hotel

525 Bay Street, Toronto, ON M5G 2L2

Facilities and operations professionals play a critical role in the financial, logistics, and environment of care that contributes to a high performing health care organization.

OHA’s inaugural Healthcare Facilities conference will cut across the special concerns and disparate responsibilities of facilities professionals, covering the latest trends and providing coverage of the unique challenges facing health facility, and operations professionals. 

Attend this conference and be part of the discussion:

• What does excellence in facility operations look like? 

• How can facilities managers drive revenue growth? 

• Leaning operations – Evaluating real outcomes 

• Management and labour models in the facilities context – What are the options? 

• Considerations for meeting your objectives in biomedical operations 

• What is the role of facilities in infection control logistics?

0830h Registration and Breakfast

0900h Welcome             

Chairperson

0905h Excellence in Facility Operations 

What are we trying to achieve? 

Altaf Stationwala      

Senior Vice President      

Operations and Redevelopment     

Mount Sinai Hospital

0945h Facilities Management – Hospital’s Critical Partner for Business Development 

How can facilities drive revenue growth in their organizations? 

Diana Noel       

Chief Executive Officer      

Healthy Businesses

1015h Networking Refreshment Break

1030h Greening Hospitals – An Operations Perspective 

•  What is the potential for facilities to make in greening improvements? 

•  How did London Health change the culture in the facilities department? 

Phil Renaud      

Director Facilities Engineering     

London Health Sciences Center

1100h Amusing But Confusing – Biomedical Operations

Considerations for Meeting Organizational Objectives

Richard Tidman      

Professor Durham College

1140h Networking Luncheon

1230h Leaning Operations in an Environment of Constrained Resources

•  Decision Making Case Study

•  Implementation Case Study

Ron Lowe       

Director, Support Operations and Patient Support Services      

Hospital for Sick Children 

&

Paul Clarry 

Vice President, Facilities & Paramedical Services 

Southlake Regional Health Centre

 1330h Evaluating a Fully Integrated Service Model  That Meets Facilities Staffing Needs

 •  Case Study: William Osler Health System
 •  Funding and deal model
 •  Asset management and whole life perspective
 •  Staffing and operations plans
 •  Comparison to traditional Hospital projects

 Stewart McKinney      

Senior Vice President Services     

Carillion Canada, Inc.

1415h Refreshment Break

1430h Infection Control Logistics, Design, and the Role of Facilities Management

 •  Natural pause points
 •  Considerations for new projects
 •  Isolation rooms
 •  Access and security
 •  Short term solutions

Michael Sheeres     

Executive Director      

University Health Network

 &

Karen Stockton

Director of Infection Prevention & Control

University Health Network

1515h Closing Remarks   

Chair