Developing a business continuity plan is no longer the gold standard for preparing your organization for a pandemic.  The rules have changed, the response model revisited, and the critical lesson learned from Influenza A (H1N1) identified:  The pandemic is not a one time acute crisis where learned continuity principles apply, but an ongoing crisis that demands a long term response model to protect your workforce, customers, and assure the continuity of your organization.

This conference brings together all public and private sector organizations, to identify the best response strategies to the pandemic, and provide a forum for dialogue that includes the entire community of industry, infrastructure, and government.  The Pandemic has no respect for silos, and any effective response strategy requires all parties at the table.

Keynoted by Dr. Vivek Goel, President and Chief Executive Officer, Ontario Agency for Health Protection and Promotion, at the Pandemic Intervention for Business – Sustaining Normalcy conference, you will learn:

 • The Province of Ontario’s Vaccination Update
• The Leadership Role in Mobilizing and Protecting Your Workforce and Customers
• Real-time Communication and Adaptation Strategies
• The Response Plan of Ontario’s Essential Services and Infrastructure Groups
• What Employers’ Can Do to Minimize Impact and Sustain Normalcy
• What Limitations Exist for the Employer
• Best Practices for your Anti-Viral Strategy

0800h  Registration and Breakfast 

0830h Welcoming and Opening Remarks 
 
Chair: Des O’Callaghan
Director, Continuity Services
Manulife Financial 

0900h Ontario Preparedness: The Provincial Response to an Influenza Pandemic 

• Lessons learned to date
• Medical update – H1N1, seasonal flu, emerging infectious diseases
• Vaccine program and distribution update
• Question & answer period 

Dr. Vivek Goel
President and CEO
Ontario Agency for Health Protection and Promotion 

1000h Refreshment Break  

1015h Pandemic Communications – for Employees   and the Public 

• Pandemic is not a one-time incident where typical crisis communications principles apply
• Learn real-time communication strategies that are effective for the short and long term
• Integrating your communications strategy with your municipality 
• Eliminating confusion
• Responding to media requests 
• Question & answer period
 
Judy Brown
Director Communications
Queensway Carleton Hospital;
Communications Chair
Hospitals Emergency Planning Committee of Ottawa (HEPCO)  

Thomas Hayes
Director 
Occupational Health, Safety & Emergency Preparedness
The Ottawa Hospital; 
Chair, Hospitals Emergency Planning Committee of 
Ottawa (HEPCO)

1115h Networking Luncheon  

1200h Infrastructure and Essential Services Response Addressing the Big Picture of the Community Impact and Each Group’s Role In It

• What are the main challenges?
• What is being done to prepare?
 
Moderator: Gian Di Giambattista
Director Emergency Management and Business  Continuity
Ontario Power Generation
 
Stewart Brindley
Manager of Training and Emergency Preparedness
Independent Electricity System Operator;
Chairman of the Partnership for Critical    Infrastructure Security, Inc.
 
Mark Pryce
Director Rogers Communications Inc;
Chair, Canadian Telecommunications Emergency   Preparedness Association 

Dan Hefkey
Chief Executive Officer
Emergency Management Ontario 

Tom Frank 
Director, Enterprise Business Continuity Management 
Enterprise Risk Management & Portfolio
Bank of Montreal;
Chair, Canadian Banking Association 
Events Management and Coordination Specialist Group

Ryan Duggan
Superintendent Fire Safety and Emergency Planning
Toronto Transit Commission

1345h Networking Refreshment Break

1400h Interactive Workshop: Pandemic Interventions - Weighing the Options to Protect Your Workforce

 What can you do?
 
 What can’t you do? 

In this session, Dr. Holmes will provide you with tactical guidelines for: 
• Establishing your antiviral program and other employee protection initiatives 
• Understanding the pros and cons of various options, protocol advice (dispensing prescription medications)
• Managing the legal, regulatory, ethical, logistical, and economic issues that will be encountered 
• Invoking critical infrastructure
• System crisis communications
• Surveillance of employees

Question and Answer period with Dr. Holmes

Come with 2-3 questions of your key questions and challenges 
 
Dr. Allan Holmes
President
Global Medical Services
Pandemic advisor to governments, and corporations   across Canada

1515h Assuring Continuity of Operations

• Revisiting the business continuity response model
• Sustaining normality
• Real-time adaptation strategies

Brian Miller
President 
DRI Canada

1550h Closing Remarks 

Chair