Please book your hotel accommodations early due to several large conventions in the Toronto area during this time.

The patient safety movement was significantly spurred by the Institute of Medicine’s 1999 report, “To Err is Human: Building a Safer Heath System.” In Canada, the creation of the Canadian Patient Safety Institute in 2003 and subsequent “Safer Health Care Now!!” campaign, the Canadian Adverse Events Study (The Baker Norton Report) in May of 2004 and the development of Accreditation Canada’s Patient Safety Goals and Required Organizational Practices (ROP’s) in 2005, are all important initiatives that have laid the ground work for improvements in patient safety.
Program Goal:
The goal of this course is to provide both theoretical knowledge regarding patient safety as well as tools, best practices, and examples of applications of both in a variety of health care settings. Patient safety principles and evidence-based patient safety practices and tools are presented to assist health care providers and organizations in developing customized patient safety plans and programs which include the requirements set out by Accreditation Canada..


Program Objectives

• To provide evidence based patient safety tools,
processes and practices;
• To develop strategies for increasing the impact and
effectiveness of patient safety activities;
• To identify issues/trends in patient safety in health
care;
• To understand the role of the Patient Safety Officer
or person accountable/responsible for patient safety;
• To be able to develop a patient safety plan/program
for your organization


Format

The Patient Safety Course is a certificate course combining classroom based training and a correspondence unit. Participants will start with three (3) days of classroom-based training including group presentations and will then complete a take-home assignment.

Program Outline

Introduction to Patient Safety in Canada
• Building Safer Systems
• Canadian Patient Safety Institute
• Accreditation Canada
• OHA Patient Safety Support Services

What’s the Problem?
• Why do Errors Occur?
• Basic Principles

Creating a Patient Safety Culture
• Roles and Responsibilities
• Accountability
• Making it Happen

Designing your Program - Patient Safety Tools
• Human Factors
• Communication
• Teamwork
• Training
• SBAR
• Leadership Walkarounds
• Good Catch Program
• Rapid Response Teams
• Medication Safety
• Disclosure
• Prospective Analysis – Failure Mode Effects Analysis (FMEA)
• Root Cause Analysis (RCA)
• Training and Education

Monitoring and Tracking
• T echnology
• Indicators – Measurement, Trending and Analysis

Patient Safety in Specific Settings/Populations
• Pediatrics
• Acute/Critical Care
• Ambulatory Care
• Geriatrics/Long Term Care
• Home Care
• Mental Health
• Research